This Privacy Policy describes how Bilory Co. (the “Site”, “we”, “us”, or “our”) collects,
uses, and discloses your personal information when you visit, use our services, or make
a purchase from https://www.bilory.com/ (the “Site”) or otherwise communicate with us
(collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your”
means you as the user of the Services, whether you are a customer, website visitor, or
another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services,
you agree to the collection, use, and disclosure of your information as described in this
Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access
any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including updates to reflect
changes to our practices or for other operational, legal, or regulatory reasons. In the
case of updating our privacy policy, we will post the revised Privacy Policy on the Site,
update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months
personal information about you from a variety of sources, as set out below. The
information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about
you to communicate with you, provide the Services, comply with any applicable legal
obligations, enforce any applicable terms of service, and protect or defend the Services,
our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact
with our Site and use our Services. When we use the term “personal information”, we
are referring to information that identifies, relates to, describes or can be associated
with you. The following sections describe the categories and specific types of personal
information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment
confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart or add to your
wishlist.
- Customer support information including the information you choose to include in
communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain
information about yourself. You may elect not to provide this information, but doing so
may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the
Services (“Usage Data”). To do this, we may use cookies, pixels and similar
technologies (“Cookies”). Usage Data may include information about how you access
and use our Site and your account, including device information, browser information,
information about your network connection, your IP address and other information
regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors
and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services.
- Our payment processors, who collect payment information (e.g., bank account, credit
or debit card information, billing address) to process your payment in order to fulfill your
orders and provide you with products or services you have requested, in order to
perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our
Services or advertisements, we, or third parties we work with, may automatically collect
certain information using online tracking technologies such as pixels, web beacons,
software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this
Privacy Policy. We are not responsible or liable for the accuracy of the information
provided to us by third parties and are not responsible for any third party’s policies or
practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you
with the Services needed to perform our contract with you, including processing your
payments, fulfilling your orders, sending you notifications related to your account,
purchases, returns, exchanges or other transactions, creating, maintaining and
otherwise managing your account, arranging for shipping, facilitating any returns and
exchanges and enabling you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and
promotional purposes, such as sending marketing, advertising and promotional
communications by email, text message or postal mail, and showing you
advertisements for products or services. This may include using your personal
information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect,
investigate or take action regarding possible fraudulent, illegal or malicious activity. If
you choose to use the Services and register an account, you are responsible for
keeping your account credentials safe. We highly recommend that you do not share
your username, password, or other access details with anyone else. If you believe your
account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with
customer support and improve our Services. This is in our legitimate interests in order to
be responsive to you, to provide effective services to you, and to maintain our business
relationship with you.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and
improve our Site and our Services (including to remember your actions and
preferences), to run analytics and better understand user interaction with the Services
(in our legitimate interests to administer, improve and optimize the Services). We may
also permit third parties and services providers to use Cookies on our Site to better
tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your
browser to remove or reject Cookies through your browser controls. Please keep in
mind that removing or blocking Cookies can negatively impact your user experience and
may cause some of the Services, including certain features and general functionality, to
work incorrectly or no longer be available. Additionally, blocking Cookies may not
completely prevent how we share information with third parties such as our advertising
partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for
legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT
management, payment processing, data analytics, customer support, cloud storage,
fulfillment, and shipping).
- With business and marketing partners, to provide services and advertise to you. Our
business and marketing partners will use your information in accordance with their own
privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain
information to third parties, such as to ship you products or through your use of social
media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to
run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply
with any applicable legal obligations (including to respond to subpoenas, search
warrants and similar requests), to enforce any applicable terms of service, and to
protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal
information and sensitive personal information (denoted by *) about users for the
purposes set out above in “How we Collect and Use your Personal Information” and
“How we Disclose Personal Information”:
Category:
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as order information, shopping information and customer
support information
- Internet or other similar network activity, such as Usage Data
Categories of Recipients:
- Vendors and third parties who perform services on our behalf (such as Internet service
providers, payment processors, fulfillment partners, customer support partners and data
analytics providers)
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring
characteristics about you.
Category of Personal Information
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as records of products or services purchased and
shopping information
- Internet or other similar network activity, such as Usage Data
Categories of Recipients
- Business and marketing partners
User Generated Content
The Services may enable you to post product reviews and other user-generated
content. If you choose to submit user generated content to any public area of the
Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make
available to others, and cannot ensure that parties who have access to such information
will respect your privacy or keep it secure. We are not responsible for the privacy or
security of any information that you make publicly available, or for the accuracy, use or
misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third
parties. If you follow links to sites not affiliated or controlled by us, you should review
their privacy and security policies and other terms and conditions. We do not guarantee
and are not responsible for the privacy or security of such sites, including the accuracy,
completeness, or reliability of information found on these sites. Information you provide
on public or semi-public venues, including information you share on third-party social
networking platforms may also be viewable by other users of the Services and/or users
of those third-party platforms without limitation as to its use by us or by a third party. Our
inclusion of such links does not, by itself, imply any endorsement of the content on such
platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect
any personal information about children. If you are the parent or guardian of a child who
has provided us with their personal information, you may contact us using the contact
details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we
“share” or “sell” (as those terms are defined in applicable law) personal information of
individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot
guarantee “perfect security.” In addition, any information you send to us may not be
secure while in transit. We recommend that you do not use insecure channels to
communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as
whether we need the information to maintain your account, to provide the Services, to
comply with legal obligations to resolve disputes or to enforce other applicable contracts
and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in
relation to your personal information. However, these rights are not absolute, may apply
only in certain circumstances and, in certain cases, we may decline your request as
permitted by law.
- Right to Access / Know. You may have a right to request access to personal
information that we hold about you, including details relating to the ways in which we
use and share your information.
- Right to Delete. You may have a right to request that we delete personal information
we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal
information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information
we hold about you and to request that we transfer it to a third party, in certain
circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to
direct us not to “sell” or “share” your personal information or to opt out of the processing
of your personal information for purposes considered to be “targeted advertising”, as
defined in applicable privacy laws. Please note that if you visit our Site with the Global
Privacy Control opt-out preference signal enabled, depending on where you are, we will
automatically treat this as a request to opt-out of the “sale” or “sharing” of information
for the device and browser that you use to visit the Site.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information.
You may have a right to direct us to limit our use and/or disclosure of sensitive personal
information to only what is necessary to perform the Services or provide the goods
reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our
processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal
information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your
request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and
you may opt out of receiving these at any time by using the unsubscribe option
displayed in our emails to you. If you opt out, we may still send you non-promotional
emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us
using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to
collect information from you to verify your identity, such as your email address or
account information, before providing a substantive response to the request. In
accordance with applicable laws, You may designate an authorized agent to make
requests on your behalf to exercise your rights. Before accepting such a request from
an agent, we will require that the agent provide proof you have authorized them to act
on your behalf, and we may need you to verify your identity directly with us. We will
respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact
us using the contact details provided below. If you are not satisfied with our response to
your complaint, depending on where you live you may have the right to appeal our
decision by contacting us using the contact details set out below, or lodge your
complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside
the country you live in, including the United States. Your personal information is also
processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized
transfer mechanisms like the European Commission’s Standard Contractual Clauses, or
any equivalent contracts issued by the relevant competent authority of the UK, as
relevant, unless the data transfer is to a country that has been determined to provide an
adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if
you would like to exercise any of the rights available to you, please call [ TEL :
920025515 ] or email us at [ [email protected] ] or contact us on [ MOBILE :
+966506665941 ] 7557 Almadinah Almunawarah Rd, Jeddah, Makkah, 23531, Saudi
Arabia.
